Terms & Conditions

Last Updated: 22/01/2025

Welcome to Daley Glass Works. By using this website or engaging our services, you agree to the following terms and conditions. Please read them carefully.

1. Definitions

• “We,” “Us,” or “Our” refers to Daley Glass Works.

• “You” or “Your” refers to the customer or website user.

• “Services” refers to glass installations, repairs, and related services provided by Daley Glass Works.

2. General Terms

2.1. By engaging our services, you acknowledge that you have read, understood, and agreed to these terms and conditions.

2.2. We reserve the right to update or modify these terms at any time without prior notice. Continued use of the website or services constitutes acceptance of the updated terms.

3. Quotations and Pricing

3.1. All quotes provided are valid for 30 days from the date of issue unless otherwise specified.

3.2. Prices are subject to change due to unforeseen circumstances, such as material costs or changes to your requirements. Any changes will be communicated to you prior to commencement of the work.

3.3. A deposit may be required to secure your booking.

4. Payment Terms

4.1. Full payment is required upon completion of the service unless otherwise agreed in writing.

4.2. We accept payment via [insert payment methods, e.g., bank transfer, credit card, etc.].

4.3. Late payments may incur a fee of [insert percentage]% per month on the outstanding balance.

5. Cancellations and Refunds

5.1. Cancellation requests must be made in writing at least 48 hours before the scheduled service.

5.2. Deposits are non-refundable unless otherwise agreed.

5.3. If you are unsatisfied with the service, you must notify us within 7 days to discuss potential resolutions.

6. Service Limitations

6.1. We are not liable for delays caused by weather, supplier issues, or other factors beyond our control.

6.2. It is your responsibility to ensure the work area is clear and accessible prior to our arrival.

6.3. Any structural issues (e.g., wall strength, plumbing, or electrical problems) discovered during installation are the customer’s responsibility.

7. Warranty and Liability

7.1. All products and services are covered by a [insert duration, e.g., 12-month] workmanship warranty.

7.2. The warranty does not cover damage caused by misuse, improper maintenance, or external factors beyond our control.

7.3. Our liability is limited to the cost of the services provided.

8. Privacy Policy

8.1. We respect your privacy and handle your personal information in accordance with the Australian Privacy Act.

8.2. Your information is used solely for the purpose of providing our services and will not be shared without your consent.

9. Dispute Resolution

9.1. If a dispute arises, you agree to first attempt resolution by contacting us at daleyglassworks@hotmail.com.

9.2. If unresolved, disputes may be escalated to mediation or arbitration in accordance with Australian law.

10. Governing Law

These terms are governed by the laws of Victoria, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Victoria.

11. Contact Information

For questions or concerns regarding these Terms & Conditions, please contact us at:

Daley Glass Works

+61 412 532 454

daleyglassworks@hotmail.com